Terms & Conditions of Service Learn about our terms and conditions of service.

Terms & Conditons of Service.

Ntradex Terms of Service.

This agreement sets forth the terms and conditions under which Ntradex will provide its services. This agreement describes user's rights and obligations when using theses services. User must read the agreement carefully and be sure user fully understands these terms and conditions. Creating or Using any service(s) belonging to Ntradex, either in full or in part means users completely and unconditionally accepts all the terms and conditions stipulated in this agreement. The parties to this agreement are the Issuer and the User.

Definition of Terms.

User: means the person (individual or legal entity) that creates account with ntradex.ca. User is the owner of the account from the perspective of Issuer.
-Issuer: means Ntradex, duly registered Company under the Registry of Joint Stock Companies in Nova Scotia (as Ntradex Solutions Inc.) that operates a settlment and remittance service which allows Customer to us its platform to facilitate exchange of currencies (the "Service")."
-Account: means the electronic account created by the user on Ntradex website to carry out settlment and/or remmittance exchange service.
-Service: means a settlement/remittance exchange service.
-Website: means the Internet website property of Ntradex available at https://ntradex.ca
-National Money or Currency: means any money or currency different to the dollar, currency of the United Sates of America or Euros currency of the European Union.

Conditions of Use.

"The condition of use", stated below explains the rights and duties of the User as to the access and using the services rendered by ntradex.ca, and/or his assignees and/or its representatives and/or Payment center partners".

1. Products and services. - Ntradex.ca renders the services of remittance and settlement exchange of currencies. - Ntradex.ca does not check the competence and legal standing of the the User, the monetary funds that are offered by the User for funding, and does not carry out monitoring of the User operations in any of the electronic payment systems or banking structure (a bank, a credit or investment structure). - Electronic payment systems and/or Banks are exclusively responsible for the monetary funds entrusted to them by the Users. Ntradex.ca is not a party to the agreement between an Electronic payment systems and its User is by no means responsible for misuse or abuse of the corresponding system and/or a Bank as well as for functionality abuse of this system by the User. Mutual rights and duties of the User and the electronic payment system and/or a bank are regulated by the rules and agreements accepted in the corresponding system and/or a Bank. - The services offered by ntradex.ca are not intended for use and/or are not available in the countries where it is illegal. The User is fully responsible for the local law observance and Ntradex.ca retains the rights to refuse service to any such User. - Ntradex.ca has a right to refuse rendering the service without mentioning the reason to any person which he/she will be informed of in the written form. - Ntradex.ca has a right to terminate the relations with the User in case of getting the information inducing ntradex.ca to do so. - Ntradex.ca has a right to suspend service rendering to the User if: a) The User violates any of the conditions of the present Agreement or any "Additional agreements". b) The user is involved in identity theft or has used another persons Atm card, electronic payment system information without their consent.

2. Transactions and operations - Ntradex is responsible for providing the transaction fulfillment and/or the following operations, access to the information about the transaction in the system ntradex.ca and carrying out the transactions or any of its parts by the User 24 hours a day (7 days of the week). - The payment for the services rendered by ntradex.ca , is carried out by the User according to the ntradex.ca services (exchange) rates. Ntradex.ca has a right to change these rates without additional notification. - Apart from the established and/or agreed interest, payments and commissions the User pays all the telephone and postal expenses, done in the course of business relations with ntradex.ca. These additional expenses are written off by ntradex.ca in non-acceptance manner from the monetary funds of the User which are in the disposal of ntradex.ca. - User is responsible for the functionality and usability of his computer and/or some other facilities necessary for the access to the transaction settlement system via ntradex.ca interface. Ntradex.ca is not responsible for the losses or damage appearing as a result of inability of the User to use his or her own facilities and/or some of its elements and/or the absence of the necessary full or partial functionality of the facilities or its elements. - Any claim on the part of the User of improper fulfillment of User instructions by ntradex.ca must be raised by the User of ntradex.ca not later than within ten (10) business days after the date ntradex.ca was given the corresponding instruction. - Ntradex.ca is not responsible for any loss and/or damage (loss), resulting from a delay in bank payments fulfillment or electronic money transfer of the User where the day of sending or the days after sending are not business days in the country of the ntradex.ca partner-participant, that is the receiver. - Ntradex.ca is not responsible for mistakes, omissions or delays of payments made by banks, serving ntradex.ca partners-participants, by a correspondent bank or e-payment system as well as it is not responsible for the consequences caused by their financial state. - Ntradex.ca has a right to suspend or limit the access of the User to transaction system without prior notification of the User, at the same time ntradex.ca is not responsible for any indirect, special, unpredictable or consequent loss or damage. - Ntradex.ca does not offer refunds for any transactions made.

3. Refunds/Returns - In the event that a return/refund is requested by a User registered on ntradex.ca, ntradex.ca is obligated to refund said payment, in the same amount, at the rate the original payment was made, and with the same payment method utilized within 2 - 3 business days after receipt. Ntradex.ca is not obligated to refund a payment where the initial transaction or payment was not made or cannot be confirmed/verified within the User's dashboard or ntradex.ca's Administrative dashboard.

4. Altering - Ntradex.ca reserves a right to make any amendments and changes to the rules of product (services) usage, as well as service and access to services, including the present Agreement and any "Additional Agreements ", at any time.

5. Guarding, access and connection - Any reference of the User to ntradex.ca, be it electronic, written or oral, will come into force and will be valid only after its full reception by ntradex.ca and correct identification of the User as the owner of the monetary funds, at the same time the User as the Owner of monetary funds will be responsible for all operations on his account up to this moment. - Written messages of Ntradex.ca to the User are considered completed since the moment they were sent to the last address of the User known to ntradex.ca.

6. Force-majeure Neither User nor ntradex.ca will be responsible for the delays or default on an obligation under the present Agreement or any "Additional agreements ", contracts and/or arrangements resulting from force-majeure, including (unrestricted) acts of God, acts of government or state, wars, fire, flood, explosion, terrorism, riot or civil strife, or absence, malfunctioning of power supply, internet providers or network connections or other systems, networks or services.