About This Policy
Ntradex Solutions PTY LTD ("Ntradex," "we," "our," or "us") is a registered reporting entity with the Australian Transaction Reports and Analysis Centre (AUSTRAC), ABN: 18 686 511 777. We operate as a remittance dealer and currency exchange provider under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act) and are subject to AUSTRAC's regulatory oversight.
This AML Policy has been prepared in accordance with the AML/CTF Act and its associated Rules and Regulations. It applies to all Ntradex products, services, and platforms, and to all individuals and businesses that use our services, regardless of where they are located.
Ntradex has zero tolerance for money laundering, terrorist financing, and any other form of financial crime. We are committed to protecting the integrity of the global financial system and cooperating fully with law enforcement and regulatory authorities.
What Is Money Laundering?
Money laundering is the process by which the proceeds of criminal activity are made to appear legitimate. It typically involves three stages: placement (introducing illicit funds into the financial system), layering (obscuring the trail through complex transactions), and integration (reintroducing the funds into the economy in a form that appears legitimate).
Terrorist financing refers to the provision of funds — whether from legitimate or illegitimate sources — to individuals or groups for the purpose of carrying out terrorist acts, or to support terrorist organisations. Unlike money laundering, the funds involved in terrorist financing may originate from entirely legal sources.
Both offences are serious crimes under Australian law, including under the AML/CTF Act 2006 (Cth), the Criminal Code Act 1995 (Cth), and the Charter of the United Nations Act 1945 (Cth). Individuals and organisations found guilty of either offence face severe criminal penalties, including imprisonment and asset forfeiture.
Our Regulatory Framework
Ntradex's AML compliance programme is anchored in Australian federal law and guided by international standards. Our primary obligations arise under:
Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act) — Australia's principal AML/CTF statute. As an AUSTRAC-registered reporting entity, Ntradex is required to maintain a compliant AML/CTF programme, conduct customer due diligence, keep records, and report certain transactions and suspicious matters to AUSTRAC.
AML/CTF Rules — The AML/CTF Rules made under Part 38 of the AML/CTF Act provide detailed operational requirements for reporting entities. Ntradex's policies and procedures are designed to satisfy the Rules in full.
AUSTRAC Guidance Notes — AUSTRAC publishes regulatory guidance and typologies that inform our risk assessments, compliance programme design, and ongoing monitoring approach.
Financial Action Task Force (FATF) — As an international standard-setter for AML/CFT, FATF recommendations and country-risk assessments inform how we assess the risk profiles of transactions, corridors, and counterparties. Ntradex treats jurisdictions on the FATF grey list or black list as high-risk by default, applying enhanced due diligence to transactions involving those countries.
Know Your Customer (KYC) and Customer Due Diligence (CDD)
Customer identity verification is the cornerstone of our AML programme. We are required by law to verify the identity of every customer before providing designated services, and to maintain records of that verification. Our KYC procedures are designed to ensure that we know who our customers are, understand the nature of their business, and can assess the risk they represent.
4.1 Identity Verification
All personal account holders must provide government-issued photo identification before transacting. Business account holders must provide corporate documentation including certificates of registration, beneficial ownership registers, and identity verification for all individuals who own 25% or more of the business.
We use a combination of document verification, biometric checks, and third-party identity verification services to confirm that the information provided matches the individual presenting it. We reserve the right to request additional documentation at any time.
4.2 Beneficial Ownership
For business accounts, Ntradex identifies and verifies the beneficial owners of the entity — those individuals who ultimately own or control the business. We are required under the AML/CTF Act to collect and maintain beneficial ownership information and to update it when it changes.
4.3 Politically Exposed Persons (PEPs) and Heads of International Organisations (HIOs)
Ntradex screens all customers against PEP and HIO lists as part of onboarding and on an ongoing basis. A Politically Exposed Person is an individual who holds or has held a prominent public function domestically or internationally, or is a close associate or family member of such a person. Given the elevated risk of corruption associated with PEPs, we apply enhanced due diligence measures to all PEP relationships, including senior management approval, additional source-of-funds verification, and more frequent transaction monitoring.
4.4 Customer Risk Assessment
Each customer is assigned a risk rating — low, medium, or high — based on a combination of factors including the nature of their business, the countries and corridors they transact in, their transaction volumes and patterns, and the results of screening against sanctions lists and adverse media. Higher-risk customers are subject to more intensive monitoring and periodic review.
Examples of customer types that may attract elevated risk include: businesses that deal primarily in cash or cash equivalents; companies operating in sectors with historically high exposure to illicit finance (such as armaments, unregulated charities, and high-value goods dealers); and customers whose transactions are inconsistent with their stated business purpose.
4.5 Sanctions Screening
Ntradex screens all customers and transactions against applicable sanctions lists, including those maintained by the Australian Government's Department of Foreign Affairs and Trade (DFAT) under the Autonomous Sanctions Act 2011 (Cth) and the Charter of the United Nations Act 1945 (Cth), the U.S. Office of Foreign Assets Control (OFAC), the UK Office of Financial Sanctions Implementation (OFSI), and the European Union. Any customer or transaction that matches a sanctions designation will be blocked, and Ntradex may be required to report such a match to the relevant authority.
Transaction Monitoring
Ntradex employs automated and manual transaction monitoring systems to detect activity that may be indicative of money laundering, terrorist financing, or other financial crime. Our monitoring systems apply risk-based rules and behavioural analytics to flag transactions that are unusual, inconsistent with a customer's profile, or consistent with known patterns of illicit activity.
Indicators of suspicious activity include, but are not limited to: transactions with no apparent economic purpose; structuring transactions to avoid reporting thresholds; use of multiple accounts or third-party payers to obscure the origin or destination of funds; sudden significant changes in transaction volume; and requests to send funds to or receive funds from high-risk jurisdictions without a clear business rationale.
Ntradex also monitors for indicators of fraud, sanctions evasion, and proliferation financing as part of its broader financial crime risk management framework.
AUSTRAC Reporting Obligations
As an AUSTRAC-registered reporting entity, Ntradex is legally required to submit certain reports to AUSTRAC. These reports are not discretionary — they are obligations under the AML/CTF Act, and failure to file them is a serious offence. Our primary reporting obligations are as follows:
6.1 Suspicious Matter Reports (SMRs)
Ntradex must submit a Suspicious Matter Report to AUSTRAC when there are reasonable grounds to suspect that a transaction or attempted transaction is related to money laundering, terrorist financing, or other prescribed offences. The obligation to file an SMR arises from reasonable suspicion — it does not require certainty, nor does it require that the transaction be completed. SMRs must be submitted within 3 business days of forming the suspicion, or within 24 hours where the matter relates to terrorist financing.
6.2 Threshold Transaction Reports (TTRs)
Ntradex must report to AUSTRAC any cash transaction of $10,000 AUD or more (or its equivalent in another currency) received or paid in a single transaction, or in two or more related transactions that together total $10,000 AUD or more. TTRs must be submitted within 10 business days of the transaction date.
6.3 International Funds Transfer Instructions (IFTIs)
Ntradex must report to AUSTRAC all international funds transfer instructions — both incoming and outgoing — where Ntradex acts as the ordering institution or the beneficiary institution. IFTIs must be submitted within 10 business days of the transfer instruction being sent or received.
6.4 Terrorism Financing Reporting
If Ntradex knows or believes that it is in possession or control of property that belongs to a terrorist organisation, or that has been or will be used to facilitate a terrorist act, it must immediately report this to AUSTRAC and to the Australian Federal Police (AFP). In such cases, Ntradex will freeze the relevant funds pending direction from AUSTRAC or the AFP and will cooperate fully with any resulting investigation.
Tipping-off Prohibition: Under s.123 of the AML/CTF Act, it is a criminal offence for any person who knows that an SMR has been or may be submitted, to disclose this information to the individual or entity that is the subject of the report, or to any other person. Ntradex employees and agents are strictly prohibited from tipping off customers or third parties about any AUSTRAC report or investigation.
Record Keeping
The AML/CTF Act requires Ntradex to keep records of all transactions, customer identification documents, beneficial ownership information, and related correspondence for a minimum of seven (7) years from the date the record was created. Records must be kept in a form that can be produced to AUSTRAC upon request, and must be accessible and legible throughout the retention period.
Ntradex maintains its records in secure, encrypted storage systems with access controls appropriate to the sensitivity of the information. Records subject to an AUSTRAC production order or law enforcement request will be produced in the required format and within the required timeframe.
Customers who close their accounts should note that Ntradex retains their identity, transaction, and account records for the full seven-year retention period required by law, notwithstanding the closure of the account. This obligation takes precedence over any request for earlier deletion of personal data.
Right to Refuse or Terminate Service
Ntradex reserves the absolute right to refuse to process any transaction, to suspend or terminate any account, or to decline to onboard any customer where:
We are unable to verify the identity of a customer or beneficial owner to our satisfaction; a customer provides false, misleading, or incomplete information; a transaction appears to be designed to circumvent legal reporting requirements; a customer or counterparty is the subject of a sanctions designation or a court order; or we have reasonable grounds to suspect that a transaction is connected to money laundering, terrorist financing, fraud, or any other financial crime.
Where Ntradex terminates a relationship or refuses a transaction on AML/CTF grounds, we may be required by law to submit an SMR to AUSTRAC. In such cases, and consistent with the tipping-off prohibition described in Section 6.4, Ntradex will not disclose the reason for the refusal or termination to the customer.
Any customer who provides false identification documents or knowingly makes false representations to Ntradex for the purpose of evading AML controls will be reported to law enforcement authorities and may be subject to criminal prosecution.
Country and Corridor Risk
Not all jurisdictions present the same level of AML/CTF risk. Ntradex maintains a country risk matrix that is updated regularly to reflect current FATF guidance, DFAT advisories, AUSTRAC guidance, and our own analysis of the corridors in which we operate.
Jurisdictions on the FATF grey list (subject to increased monitoring) or black list (high risk, subject to a call for action) are treated as high-risk by Ntradex. Transactions to or from these jurisdictions, or involving counterparty financial institutions based there, are subject to enhanced due diligence, including senior management approval for new relationships and more frequent review of existing ones.
Our primary operating corridors — including Nigeria, Ghana, Kenya, South Africa, Australia, Canada, the United Kingdom, and the United States — each carry their own risk profile, and our controls are calibrated accordingly. We continuously refine our corridor-specific monitoring rules to reflect the most current intelligence about financial crime patterns in those markets.
Compliance Programme and Governance
Ntradex's AML/CTF compliance programme is overseen by a designated AML/CTF Compliance Officer who is responsible for implementing and maintaining the programme, reporting to senior management on compliance matters, and serving as the primary point of contact with AUSTRAC and other regulatory authorities.
The programme includes: written policies and procedures that reflect current regulatory requirements; ongoing employee training on AML/CTF obligations, red flags, and internal escalation procedures; an independent audit function that periodically tests the effectiveness of controls; and a risk assessment process that evaluates Ntradex's exposure to money laundering and terrorist financing and informs the calibration of controls.
All Ntradex employees, contractors, and agents who interact with customers or process transactions are required to complete AML/CTF training appropriate to their role, and to report any suspicious activity they observe through Ntradex's internal escalation process without delay. Retaliation against any employee who makes a good-faith report of suspected financial crime is strictly prohibited.
Customer Obligations
By using Ntradex's services, you agree that you will not use the platform for any purpose connected to money laundering, terrorist financing, fraud, sanctions evasion, or any other illegal activity. You agree to provide accurate and complete information during onboarding and throughout your relationship with Ntradex, and to promptly notify us of any material changes to your circumstances, business purpose, or ownership structure.
You acknowledge that Ntradex is required by law to collect, verify, and retain your identity information and transaction records, and that Ntradex may be required to report certain transactions and information about you to AUSTRAC and other government authorities without notifying you.
You also acknowledge that Ntradex may decline to process transactions or terminate your account without explanation in circumstances where doing so is required by law or is necessary to comply with our AML/CTF obligations, and that no liability attaches to Ntradex for such actions where they are taken in good faith.
Your acceptance of Ntradex's Terms and Conditions at the time of account creation constitutes your acknowledgement that you have read and understood this AML Policy and agree to be bound by its requirements.
Amendments to This Policy
Ntradex reviews and updates this AML Policy at least annually, or more frequently when required by changes in law, regulation, or the risk environment. Material changes will be published on our website and communicated to existing customers by email at least fourteen (14) days before they take effect.
The current version of this policy is always available at ntradex.com.au/aml-policy. Your continued use of our services following the effective date of any update constitutes acceptance of the revised policy.
Questions About This Policy?
If you have questions about our AML Policy, our compliance procedures, or your obligations as a Ntradex customer, please contact our Compliance team:
Compliance: compliance@ntradex.ca
Support: support@ntradex.ca
Ntradex Solutions PTY LTD · ABN: 18 686 511 777 · AUSTRAC Registered Reporting Entity